KPI data tables

Zoom operating metrics behind the KPI charts, newest period first (up to 24 periods per chart). Periods use each company's own fiscal labels where the source does; each table names its source.

Zoom Customers Contributing More Than $100k Trailing Twelve Months Revenue (customers)
PeriodCustomers >$100k TTM revenue
Q1 FY20274,534
Q4 FY20264,468
Q3 FY20264,363
Q2 FY20264,274
Q1 FY20264,192
Q4 FY20254,088
Q3 FY20253,995
Q2 FY20253,933
Q1 FY20253,883
Q4 FY20243,810
Q3 FY20243,731
Q2 FY20243,672

Source: Zoom Communications Form 10-K for the year ended January 31, 2026 (4,468 / 4,088 / 3,810 as of Jan 31, 2026 / 2025 / 2024) and quarterly earnings releases plus Q1 FY2026 and Q4 FY2026 IR supplemental decks (historic metrics table). Latest point: Q1 FY2027 PR, May 21, 2026, 4,534 customers. Fiscal year ends January 31.

Zoom Enterprise Customers (Quarterly) (customers)
PeriodEnterprise customers
Q4 FY2026186,400
Q3 FY2026185,100
Q2 FY2026184,000
Q1 FY2026182,600
Q4 FY2025192,600
Q3 FY2025192,400
Q2 FY2025191,600
Q1 FY2025191,000
Q4 FY2024220,400
Q3 FY2024219,700
Q2 FY2024218,100

Source: Zoom Communications IR supplemental earnings decks, Historic Metrics / Previous Metrics table (Enterprise customers rounded down to the nearest hundred). Q1 FY2026 deck (investors.zoom.us static file c4e59f08-9e11-4378-b7c0-5aafa3f26e3f) for Q2 FY2024 through Q1 FY2026; Q4 FY2026 deck (fcac096f-7e3d-489f-8a1c-a4b483599ab9) for Q1 FY2025 through Q4 FY2026. Q4 FY2025 PR also printed approximately 192,600. Not disclosed in the Q1 FY2027 PR (May 21, 2026).

Zoom Enterprise vs Online Revenue (Quarterly) (USD millions)
PeriodEnterpriseOnline
Q1 FY2027755.7483.3
Q4 FY2026757.3489.7
Q3 FY2026741.4488.4
Q2 FY2026730.7486.6
Q1 FY2026704.7470
Q4 FY2025706.8477.3
Q3 FY2025698.9478.7
Q2 FY2025682.8479.7
Q1 FY2025665.7475.5

Source: Zoom Communications earnings releases and 8-K Exhibit 99.1 (NASDAQ: ZM). Q1 FY2025 (ended Apr 30, 2024) through Q1 FY2027 (ended Apr 30, 2026). Latest: Q1 FY2027 PR, May 21, 2026 (investors.zoom.us/node/14381; SEC accession 0001585521-26-000069). Fiscal year ends January 31. FMP already charts Americas/EMEA/APAC; do not duplicate geography here.

Zoom Enterprise Trailing 12-Month Net Dollar Expansion (percent)
PeriodTTM net dollar expansion (Enterprise)
Q1 FY202799
Q4 FY202698
Q3 FY202698
Q2 FY202698
Q1 FY202698
Q4 FY202598
Q3 FY202598
Q2 FY202598
Q1 FY202599
Q4 FY2024101
Q3 FY2024105
Q2 FY2024109

Source: Zoom Communications Form 10-K for the year ended January 31, 2026 (TTM NDE 98% / 98% / 101% as of Jan 31, 2026 / 2025 / 2024), quarterly earnings releases, and Q1 FY2026 plus Q4 FY2026 IR historic-metrics tables. Latest: Q1 FY2027 PR, May 21, 2026, 99% (up from 98% in Q1 FY2026). Fiscal year ends January 31.

Zoom Online Average Monthly Churn (Quarterly) (percent)
PeriodOnline average monthly churn
Q1 FY20273
Q4 FY20262.9
Q3 FY20262.7
Q2 FY20262.9
Q1 FY20262.8
Q4 FY20252.8
Q3 FY20252.7
Q2 FY20252.9
Q1 FY20253.2
Q4 FY20243
Q3 FY20243
Q2 FY20243.2

Source: Zoom Communications Form 10-K for the year ended January 31, 2026 (annual Online average monthly churn 2.8% / 2.9% / 3.1% for FY2026 / FY2025 / FY2024), quarterly earnings releases, and Q1 FY2026 plus Q4 FY2026 IR historic-metrics tables. Latest: Q1 FY2027 PR, May 21, 2026, 3.0%. Fiscal year ends January 31.

Zoom Remaining Performance Obligations (Quarterly) (USD billions)
PeriodRemaining performance obligations
Q1 FY20274.299
Q4 FY20264.185
Q3 FY20264.022
Q2 FY20263.976
Q1 FY20263.877
Q4 FY20253.802
Q3 FY20253.741
Q2 FY20253.778
Q1 FY20253.666

Source: Zoom Communications Form 10-Q and Form 10-K remaining performance obligations note (transaction price allocated to remaining performance obligations). Q1 FY2025 10-Q $3,665.7 million; Q2 FY2025 $3,778.3 million; Q3 FY2025 $3,740.7 million; FY2025 10-K $3,801.9 million; Q1 FY2026 $3,877.3 million; Q2 FY2026 $3,976.1 million; Q3 FY2026 $4,022.3 million; FY2026 10-K $4,185.0 million; Q1 FY2027 10-Q (ended Apr 30, 2026, accession 0001585521-26-000071) $4,298.6 million. Fiscal year ends January 31.

Ask Sterling

Register for a premium account to gain access to Sterling AI.

Get Started

Things you can ask Sterling:

Summarize Tesla's latest earnings reportWhy did NVIDIA's margins expand?Compare Apple vs Microsoft's cash flowWhat's driving EV industry growth?
Menu
Favorites
Zoom (ZM) - KPIs | Sterling