KPI data tables
Zoom operating metrics behind the KPI charts, newest period first (up to 24 periods per chart). Periods use each company's own fiscal labels where the source does; each table names its source.
| Period | Customers >$100k TTM revenue |
|---|---|
| Q1 FY2027 | 4,534 |
| Q4 FY2026 | 4,468 |
| Q3 FY2026 | 4,363 |
| Q2 FY2026 | 4,274 |
| Q1 FY2026 | 4,192 |
| Q4 FY2025 | 4,088 |
| Q3 FY2025 | 3,995 |
| Q2 FY2025 | 3,933 |
| Q1 FY2025 | 3,883 |
| Q4 FY2024 | 3,810 |
| Q3 FY2024 | 3,731 |
| Q2 FY2024 | 3,672 |
Source: Zoom Communications Form 10-K for the year ended January 31, 2026 (4,468 / 4,088 / 3,810 as of Jan 31, 2026 / 2025 / 2024) and quarterly earnings releases plus Q1 FY2026 and Q4 FY2026 IR supplemental decks (historic metrics table). Latest point: Q1 FY2027 PR, May 21, 2026, 4,534 customers. Fiscal year ends January 31.
| Period | Enterprise customers |
|---|---|
| Q4 FY2026 | 186,400 |
| Q3 FY2026 | 185,100 |
| Q2 FY2026 | 184,000 |
| Q1 FY2026 | 182,600 |
| Q4 FY2025 | 192,600 |
| Q3 FY2025 | 192,400 |
| Q2 FY2025 | 191,600 |
| Q1 FY2025 | 191,000 |
| Q4 FY2024 | 220,400 |
| Q3 FY2024 | 219,700 |
| Q2 FY2024 | 218,100 |
Source: Zoom Communications IR supplemental earnings decks, Historic Metrics / Previous Metrics table (Enterprise customers rounded down to the nearest hundred). Q1 FY2026 deck (investors.zoom.us static file c4e59f08-9e11-4378-b7c0-5aafa3f26e3f) for Q2 FY2024 through Q1 FY2026; Q4 FY2026 deck (fcac096f-7e3d-489f-8a1c-a4b483599ab9) for Q1 FY2025 through Q4 FY2026. Q4 FY2025 PR also printed approximately 192,600. Not disclosed in the Q1 FY2027 PR (May 21, 2026).
| Period | Enterprise | Online |
|---|---|---|
| Q1 FY2027 | 755.7 | 483.3 |
| Q4 FY2026 | 757.3 | 489.7 |
| Q3 FY2026 | 741.4 | 488.4 |
| Q2 FY2026 | 730.7 | 486.6 |
| Q1 FY2026 | 704.7 | 470 |
| Q4 FY2025 | 706.8 | 477.3 |
| Q3 FY2025 | 698.9 | 478.7 |
| Q2 FY2025 | 682.8 | 479.7 |
| Q1 FY2025 | 665.7 | 475.5 |
Source: Zoom Communications earnings releases and 8-K Exhibit 99.1 (NASDAQ: ZM). Q1 FY2025 (ended Apr 30, 2024) through Q1 FY2027 (ended Apr 30, 2026). Latest: Q1 FY2027 PR, May 21, 2026 (investors.zoom.us/node/14381; SEC accession 0001585521-26-000069). Fiscal year ends January 31. FMP already charts Americas/EMEA/APAC; do not duplicate geography here.
| Period | TTM net dollar expansion (Enterprise) |
|---|---|
| Q1 FY2027 | 99 |
| Q4 FY2026 | 98 |
| Q3 FY2026 | 98 |
| Q2 FY2026 | 98 |
| Q1 FY2026 | 98 |
| Q4 FY2025 | 98 |
| Q3 FY2025 | 98 |
| Q2 FY2025 | 98 |
| Q1 FY2025 | 99 |
| Q4 FY2024 | 101 |
| Q3 FY2024 | 105 |
| Q2 FY2024 | 109 |
Source: Zoom Communications Form 10-K for the year ended January 31, 2026 (TTM NDE 98% / 98% / 101% as of Jan 31, 2026 / 2025 / 2024), quarterly earnings releases, and Q1 FY2026 plus Q4 FY2026 IR historic-metrics tables. Latest: Q1 FY2027 PR, May 21, 2026, 99% (up from 98% in Q1 FY2026). Fiscal year ends January 31.
| Period | Online average monthly churn |
|---|---|
| Q1 FY2027 | 3 |
| Q4 FY2026 | 2.9 |
| Q3 FY2026 | 2.7 |
| Q2 FY2026 | 2.9 |
| Q1 FY2026 | 2.8 |
| Q4 FY2025 | 2.8 |
| Q3 FY2025 | 2.7 |
| Q2 FY2025 | 2.9 |
| Q1 FY2025 | 3.2 |
| Q4 FY2024 | 3 |
| Q3 FY2024 | 3 |
| Q2 FY2024 | 3.2 |
Source: Zoom Communications Form 10-K for the year ended January 31, 2026 (annual Online average monthly churn 2.8% / 2.9% / 3.1% for FY2026 / FY2025 / FY2024), quarterly earnings releases, and Q1 FY2026 plus Q4 FY2026 IR historic-metrics tables. Latest: Q1 FY2027 PR, May 21, 2026, 3.0%. Fiscal year ends January 31.
| Period | Remaining performance obligations |
|---|---|
| Q1 FY2027 | 4.299 |
| Q4 FY2026 | 4.185 |
| Q3 FY2026 | 4.022 |
| Q2 FY2026 | 3.976 |
| Q1 FY2026 | 3.877 |
| Q4 FY2025 | 3.802 |
| Q3 FY2025 | 3.741 |
| Q2 FY2025 | 3.778 |
| Q1 FY2025 | 3.666 |
Source: Zoom Communications Form 10-Q and Form 10-K remaining performance obligations note (transaction price allocated to remaining performance obligations). Q1 FY2025 10-Q $3,665.7 million; Q2 FY2025 $3,778.3 million; Q3 FY2025 $3,740.7 million; FY2025 10-K $3,801.9 million; Q1 FY2026 $3,877.3 million; Q2 FY2026 $3,976.1 million; Q3 FY2026 $4,022.3 million; FY2026 10-K $4,185.0 million; Q1 FY2027 10-Q (ended Apr 30, 2026, accession 0001585521-26-000071) $4,298.6 million. Fiscal year ends January 31.